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The team
Who’s behind Cordes Express?
Simple: a team of enthusiasts. Nina, Brieuc and Guillaume look after your orders all year — sourcing, securing fair prices, keeping the catalogue up to date, and answering when a delivery or a string choice needs sorting.
Musicians first. We’re not just a row of shelves: every day, packing, shipping, customer service and tech revolve around one idea — thinking strings, living strings.
Factory-fresh stock
Factory-fresh strings, ready on the shelves
We source from the major manufacturers so what you receive stays factory-fresh. Your instrument’s sound depends heavily on string quality — the right set, in good condition, really makes the difference.
Deliveries arrive regularly and stock turns quickly. More than 3,000 references stay available: you choose with confidence, and leave with dependable products ready to ship today.
Customer service
Real advice, from people who play
First set or years chasing the ideal tone: we’re here to help — order, promo, delivery, or a recommendation matched to your instrument and how you play.
Missing a brand or gauge you’d like to see? Tell us. We keep evolving the catalogue to match what you actually need.
Shipping
Packed with care, sent without stress
Every order is prepared carefully so your strings travel safely. Most are processed within a few hours and leave quickly — shipping is part of the service, not a checkbox.
If something goes wrong on the way, we do what’s needed to fix it. Steady service is what we’ve built since day one.
After shipping
We’re still reachable after you pay
A delay, a damaged parcel, a wrong reference? Write to us with your order details — we sort it out without sending you in circles.
After-sales is part of the purchase: tracking help, a replacement when needed, clear answers on a return or exchange. You talk to the same team that prepared the order — not an anonymous queue.
What sets us apart
Details that matter to players
Singles, not only full sets
Take a full set when you need it — or replace only that string that always breaks, in your favourite brand and gauge. Build a custom set without collecting spare low E’s.
Quantity discounts
Players stick to a favourite set. From the start, we’ve offered discounts on the same reference bought in quantity — up to −20%, to go easier on the wallet for regular restocks.
Real catalogue depth
Beyond bestsellers, we keep rare or slow-selling references — those gauges and brands that are hard to find elsewhere, still listed and orderable.
Lead times linked to supplier stock
Our system is connected to supplier stock in France and across Europe. When a product isn’t in our warehouse, you see a clear lead time instead of a vague “out of stock”.
Need advice?
Write to us or call: a real person will help with advice, an order, or a quote.